From Contact to Completed Project
Our Design Build Process
Quality design is never rushed. It takes time to visit showrooms, meet with subcontractors, and determine the best design for a space that meets your functional needs, aesthetic desires, and budget constraints. By taking our time during the design phase, the construction phase runs more smoothly, leaving you with the space you envisioned.
Our Full Process
1
Initial Contact + Questionnaire
After you contact us, Buck will reach out to you via phone within about 24 business hours. During this phone call, he’ll gather information about your project, desired timeline, and will tell you more about our company. At the end of this phone call, you will be emailed some documents, one of which is our Project Questionnaire. We require this Project Questionnaire to be filled out prior to your free consultation. You will also be asked to send photos of your existing space and any inspiration photos you may have. The information within the questionnaire, as well as the photos, are very helpful for Buck to come well prepared to your free consultation.
2
Free Consultation
At the initial meeting, Buck will take a deep dive into your vision for your home and assess the space. He will talk you through different options, tell you more about our business, and typically provide you with a ballpark range of cost. If you are comfortable with this price point and feel that we are the best company to trust with your project, we will enter into our remodel process through a Professional Services Agreement. This allows you to get our full attention during the planning phase of your project, which is critical to having a smooth remodel.
3
THE PROFESSIONAL SERVICES AGREEMENT
Through signing a Professional Services Agreement (PSA), you are allowing us the necessary time to put together a detailed scope of work that assures you a quality, completed project at a guaranteed price. The PSA does not require you to enter a final construction agreement with us and you own the results of the design work covered by the PSA. Should you decide to sign a final construction agreement, the retainer and any other billable hour charges will be credited toward the first draw of the construction payment plan.
4
PROJECT DEVELOPMENT PLAN
After a PSA is signed, we will create a Project Development Plan. This simple document highlights key steps throughout our Project Development Phase. Steps such as: creating 3D renderings, selecting a preferred layout, making material selections, meeting subcontractors on-site, and refining the scope of work to a fixed bid proposal. It will consist of due dates, as well as windows of time to complete tasks. The execution plan holds all of us accountable to use your project development time most efficiently.
5
PROJECT DESIGN AND DEVELOPMENT
Now comes the fun part: designing & planning your project! This step includes so many important elements, we created an entire page on our website for it. During this phase, we will create layout options & 3D renders and walk you through selecting materials with our in-house consulting design services. We will also develop your cabinetry design and create a Scope of Work / Design Package. We will meet with some of our subcontractors on site to get their expert opinion on your project and collect cost proposals from each of them. This allows you to know the price of your project before the first hammer is swung. Without weeks of design time, your remodel will be full of issues, delays, and unforeseen expenses.
6
PRICE PROPOSAL & FINAL CONTRACT
Capping off the design phase of the remodel process is the submission of your final contract. This includes the combination of the final Scope of Work / Design Package and your fixed Cost Proposal. In most cases, we will also have a good idea of our construction timeline at this point. After a down payment is submitted, we place your project on our construction schedule and begin ordering materials.
7
THE CONSTRUCTION PHASE
During the construction phase, our project manager will be present throughout every step of the remodel. He will coordinate all subcontractors and meet them on site, communicate with you daily, and problem solve when unexpected problems arise. You will have his direct phone number for any questions that may arise. He will also handle all change orders should they be necessary, or should you simply change your mind about something. Our lead carpenters will also be on site regularly, as they complete the demo, cabinetry, trim work, and assist our project manager with on site supervision.
8
Project Completion: Final Clean & Punch List
Cleanliness is a BIG deal for us, not only at the completion of a project but throughout the course of the remodel. We have an air scrubber on-site during demolition, protect all surfaces from construction dust and debris, and clean up at the end of every workday. Likewise, before a project is completed, we thoroughly clean your space. You will also put together a “punch list,” a list of all the minor things you want us to address before your project is finished. We will check off every item before collecting the final payment.
9
FINAL PHOTOS AND END OF PROJECT SURVEY
For many projects, we request a time to bring our photographer on site for final, professional photos. High quality images of our projects play a huge role in our marketing, and we are always so grateful for our clients allowing us the time to get them. At this meeting, or at a separate time, we also complete an End of Project Survey: we are always looking for ways to better serve our clients.
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Enjoy your new space!
